Covid-19 Update

Guidance for drop-offs and collections at Brankley Cattery.

Social distancing measures at Brankley Cattery

During this difficult time of uncertainty for many of us please be reassured that we will remain open for anyone who needs to board their cat/s with us whether it is for a pre-planned visit or an emergency situation.

Keeping our customers, ourselves and the resident cats safe and reducing the spread of COVID-19 is our main priority. As many of  you know things are changing from July 4th with UK holidays now being allowed to take place. We are excited to welcome back everybody to our cattery. We have reviewed our guidelines in line with the recent government updates.

As of July 4th the following guidelines are now in place:

  • Our usual opening hours have been reinstated; no appointment is necessary, please show up between 9.30 – 11am.
  • You are now welcome to come into the cattery to settle and collect your cats on a ONE IN ONE OUT basis. Please, if you see someone else in the cattery wait outside or ideally in the car park. If you still prefer us to collect/drop your cats in the car park this is absolutely fine, just let us know beforehand.
  • If possible we still appreciate all vaccination cards being photographed and sent to us via email or facebook messenger beforehand. However it is not mandatory, you can bring it with you on drop off.
  • You are now welcome to bring your cats favourite beds, blankets, toys, etc. Please prewash all bedding before bringing it to us and wipe down any hard surfaces (carry boxes, etc). You may line your carry box with your own choice of bedding now.
  • If your cats needs/diet have changed considerably since their last stay with us, please fill in our “pre booking” form on the website, or call/email us with any information we may need.
  • Where possible we prefer payments to be made via cash or cheque on drop off or collection. We can still accept BACS payments but the total cost must be fully paid before collection.
  • Whilst it is not mandatory for our customers to wear masks or gloves on drop off or collection we welcome anyone who wishes to do so.
  • As with current veterinarian guidelines, cats are allowed a 3 month extension on their vaccination booster dates. However most vets are now vaccinating as normal so please get your cats done if possible before their stay with us. As usual we will turn anyone away whose cat is not within the vaccination guidelines and/or shows symptoms of being unwell!

If you are from returning back from a non UK holiday destination the following guidelines are still in place for collection of cats:

  • You are welcome to come in and settle your cat in before the holiday.
  • When you have arrived please do not leave your cars. We will box up your cat/s and place them at the bottom of the walkway, once we have returned back up to the cattery then proceed to collect your cats.
Brankley Cattery Covid-19 Drop Off

COVID-19 Positive or Symptomatic households

If anyone in your household is showing COVID-19 symptoms or have tested positive for COVID-19 we can still take your cats in however please note a few changes in measures.

  • On drop off please leave your cat/s and any belongings at the end of the reception walkway, we shall come down and collect your cats and settle them in for you on your behalf.
  • When you have arrived please do not leave your cars. We will box up your cat/s and place them at the bottom of the walkway, once we have returned back up to the cattery then proceed to collect your cats.
  • We ask that the person delivering the cat/s is not symptomatic or tested positive for coronavirus.
  • We will not keep your cats carry boxes on our premises, they will be returned to you at the bottom of the walkway on drop off, please also leave them here for collection
  • Cats coming from these households will be kept under “barrier nursing” conditions. This generally means that the interaction with the cat is less than those of other households.

Guidelines for dropping off cats

At the walkway entrance where there is a small “reception” sign, please leave the cats in their carry boxes here along with payment, documentation and food/medication if needed and return to your car. We shall then come and collect the cat/s and take them to settle them in on your behalf. Please restrain from coming up to the cattery windows to view, only staff members are allowed up near the cattery building.

Guidelines for collecting cats

When you have arrived please do not leave your cars. We will box up your cat/s and place them at the bottom of the walkway, once we have returned back up to the cattery then proceed to collect your cats.

Please feel free to contact us with any questions.

We will carry on reassessing our guidelines and update everyone on any changes.

Thank you and stay safe.

Jason, Jayne, Kate, Sue, Tilly & Louby.

Please contact us to check availability

Opening Hours for Drop Off & Collection: 9:30am – 11am